I was in the market for a Hybrid vehicle and was at the Toyota dealership and unfortunately they did not have anything in stock at the time. The salesman there (Max) did not stop there, he took me over to the Lexus side of the house and there I worked with Austin and Destiny. Between all three of them we found the right car for us, a Lexus RX 450h. Thanks everyone … Oh, and can’t forget Colleen either…
The entire sales staff at Kendal Lexus made my RX450H buying experience enjoyable. Austin, my sales rep worked with me to get a price I was happy with. He was extremely knowledgeable of all the cars features and went over them with us in great detail. Look forward to the same kind of professionalism and customer service during my future service visits. I am disappointed with the scheduling of repair service. The soonest I could have a brake noise looked at which was discovered after driving off the lot was 4 weeks. Fortunately the brake issue isn't a safety ...
Very helpful, patient and friendly staff, from sales rep (Caleb from Texas) Colleen, and Anthony from Financing.
The entire sales staff at Kendal Lexus made my RX450H buying experience enjoyable. Austin, my sales rep worked with me to get a price I was happy with. He was extremely knowledgeable of all the cars features and went over them with us in great detail. Look forward to the same kind of professionalism and customer service during my future service visits.
Overall a good buying experience from start to finish. I've been shopping for a new SUV and selected the RX-350 due to product & dealer reputation. Very pleased with my purchase.
When I originally called to ask some questions about a Lexus had some scepticism regarding sales persons. I was pleantly suprised when I started to talk and work with Austin. I asked very techical and hard questions and he had all the answers and is the most professional sales person I have ever talked to.
Patrick was my salesperson, I would definitely recommend him, he worked hard for me to get into a lexus that I enjoy. Thank you fir your time
I really had a great experience at Kendall Toyota of Anchorage. The sales person Aaron Neavo that I worked with was very helpful and patiently helped during a multiple visit to the dealership process. I also appreciate Mojo Giron the General Sales Manager both were friendly and helpful as I purchased a Lexus 460 GX for my wife. I would highly recommend them.
Bought 3rd Lexus from Kimbi. Excellent service and experience. Highly recommend doing business with KendallLexus
I walked into this dealership to test drive different vehicles and I have to say my experience was wonderful when I stated that I’m not in the process of buying today I’m just evaluating different models to see what I like they respected my word and never pushed or pressured me to buy they never even brought up are you ready to buy now because they knew it wouldn’t do anything they let me do the test drives and they did my favorite thing which is the best thing a car dealership could do is they hand ...
That was fast and easy, everybody was so accommodating, nice and friendly.
There was no sales representative that met us or that I could find on the Lexus side. I walked over to Toyota side and was introduced to James a Toyota rep but Lexus certified. He was very professional and friendly at the same time. Stayed late to assist us. James was outstanding, sales negotiations went well, and finance, last name Jarvis was very efficient. Thank you.
Very pleased with vehicle. Great customer service.
Worked out great, was looking for a Toyota RAV4 and left with a NX F Sport. Was a smooth easy process. Would recommend this dealership and Kimbi was great to work with.
Awesome sales staff. Not pushy at all, which I appreciate! Love LOVE my new car.
Thanks Chip for helping me!!! Couldn?t have done it without you!!
Recently purchased a 2020 RC 350 from Kendall Lexus. The buying process was amazing. Everyone was friendly and knowledgeable. The only hiccup was the saleswoman put the ?red Lexus bow? on my car for pictures and in the process made several 12? scratches across the roof of the car. Would recommend doing away with the bow or training employees the be extremely cautious when handling things on and around customers cars. Other than that Kendall Lexus is an outstanding dealership. I will be a return customer.
This is the third auto that I have purchased through Kendall of Alaska. I have always been treated as a valued client and their service department is efficient
Absolutely amazing. Friendly atmosphere with great customer service.
Excellent car shopping experience!! I am very happy with my new FSport Lexus RX350 AWD
Overall experience was nice. We got the car that we are looking for long time. I was just surprised to note the interest rate they were offering during the purchasing time. When reviewing the website before purchase they are advertising much lower financial rate through Lexus financial than what was offered at the negotiating table, although my credit score was excellent. Other than that it was a nice experience at the shop.
Excellent experience! Thanks to Paul and Rita. Both did an amazing job working with me to get me in the vehicle I wanted!
We recently purchased a GX460 from Marcus Phang at Kendall Lexus. It was the best car buying experience we have had thus far, and we already own a 4Runner from Kendall Toyota. Thank you Marcus for the superior service and we look forward to buying from you again in the future!
1st time Lexus buyer, very impressed. Sales team very knowledgeable of product and showing the details. Took time to give tour of dealership and introduce us around. Very professional dealership!
Great experience. Would purchase again from Kendall Lexus.
The sales & service persons at Kendal Lexus were a pleasure to work with...the buying experience very easy
Excellent , listened to me, worked with me & Put me in a much better vehicle than I thought possible.
Excellent service. I’ve been to numerous dealerships and I’ve never been treated as well as I’ve been treated at Lexus. I could never buy a vehicle anywhere else. Lacey and Colleen made sure I was taken care of, found me the perfect car, and an amazing deal. They go above and beyond.
We are in the process of purchasing a certified used Lexus from Kendall Lexus of Anchorage. We will take delivery tomorrow. We found our perfect vehicle at Kendall Lexus of Eugene. Our sales team of Kevin, Colleen and Bo helped to arrange for shipping to Anchorage. They handled everything for us. We have never had such a positive, friendly and professional experience shopping for a vehicle. I would recommend this dealership hands down! Thanks again Kevin Colleen and Bo.
The Lexus service department has been excellent every time I've been there with our SC430. It is one of the main reasons we are considering another Lexus in the SUV market. I highly recommend the Lexus service department.
I was considering the Acura MDX or the Lexus RX350. The difference of the dealerships are huge. Lexus was laid back and helpful and Acura was classic car sales. There was no pressure at Lexus and they were very patient and answered all of my questions multiple times. I ended up buying a Lexus, the 2 cars are very comparable. I got a better deal on the Lexus and they really wanted my business without being pushy. Great dealership and felt like a car purchase should be.
Friendly and professional service, it is my 3rd new vehicle from the same dealar, I like have business there. Thank's to Mike Kim, he was around me last visit all time.
Bought a new car recently, and I love my new Lexus. We started looking, and an Acura MDX was the leading candidate, Lincoln/ Volvo as 2nd/3rd and several other SUVs in the running too. Experience at Kendall Lexus was straightforward, and not a lot of old school junk to receive a nice discount from MSRP. It was amazing the difference as we were viewing and considering our purchase at 2 of these Anchorage dealerships. I will say the Lincoln dealership was also a good experience but I ended up deciding on the Lexus & I sure am glad.
When I went in to purchase a new car, Sean Fouts was very helpful in making sure I got exactly what I wanted. He ensured that I knew all that I needed to know about the vehicle and make the purchasing process fun and quick. Sean took us on a test drive, explained the car features, before negotiating a price more feasible for the car itself. Following my purchase, Mr. Fouts followed up numerous times to make sure everything was still okay and also sent a nice card thanking me for the purchase. Overall it was a really great experience ...